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Business Lines

Credit Protection

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CPIAS (Credit Protection Insurance Administration System) is a dynamic and flexible set of components for managing the complete lifecycle of Credit Protection Insurance lines of business. Furthermore, the application is fully multilingual, multi-country, and multi-currency, allowing for implementation in any state or country. It can be configured to meet local needs, regulations, and practices, dramatically improving time-to-market and operational efficiency.

It features a powerful and intuitive product design tool that allows users to design even the most complex products and plans without any programming. CPIAS includes complete business rule configuration and an integrated workflow to provide subscription capabilities, as well as the ability for users to create and maintain data structures, lifecycle presentation, behavior, and processes across the entire line of business with minimal IT intervention.

Protection and Coverage Plans:

Credit Cards

  • Credit life insurance

  • Disability insurance

  • Involuntary unemployment insurance

Guaranteed goods

  • Credit life insurance

  • Disability insurance

  • Involuntary unemployment insurance

Credit/debit

  • Robbery/heist

  • Fraudulent withdrawals

  • Fraudulent Charges

Loan

  • Car loan

  • Personal loan

  • Mortgage

ATM Theft / ATM Coverage.

  • Accidental death

  • Card or PIN theft

  • Robbery or hold-up

  • Fraudulent charges

Policy Administration

New Business
  • Premium Pricing Engine

  • Validation against premiums calculated by associates or sales channels.

  • Subscription

  • Inclusion of new businesses with end-user interaction.

  • Inclusion of new businesses through automated processes and integration to receive information from partners/channels.

  • Commissions and fees to sales channels and partners.

  • Periodic bonuses.

  • Premium Payment Plans and Financing.

Insurance Services
  • Billing of periodic premiums.

  • Endorsements and changes.

  • Renewals.

  • Cancellations.

  • Refunds

  • Management of different plans and combinations/combos.

  • Managing different payment methods for the same product.

  • Life

  • Accidental Death

  • Inability

  • Dismemberment

  • Unemployment

  • Multicurrency.

  • Management of different plans and combinations/combos.

  • Policy Document Management.

Agent Management

Customer and Third Party Management

Sales channel management, partners and intermediaries

Prosecution
  • Maximum amount of benefit payments per claim.

  • Validations of previous claims.

  • Rejections

  • Re-eligibility period.

  • Waiting time lapses.

  • Requirements

Claims Payment Validation
  • Experts

  • Payment of benefits

  • Approval Monitoring.

  • Control of non-payment of benefits for other reasons such as:

  • Lawyers

  • Workshops

  • Medical Services

  • Etc.

Customer Service

Policies
  • Contractual information

  • Insured's Information

  • Endorsements

  • Cancellations

  • Renewals

  • Restorations

  • Policy History

  • Related Policies

Complaints
  • Opening / Reservation

  • Opinion

  • Claims Payment

  • Closing

  • Rejection

  • Reopening

  • Totalization

  • Requirements

  • Related Claims

  • Opinion

Other processes
  • Automatic generation of accounting entries.

  • Collections and payments

  • Accounts receivable and accounts payable

  • Full auditability

  • Billing and Collections Processing

  • Co-insurance and Reinsurance

  • Information management and report preparation

  • Definition of the Commercial Network and calculation of commissions

  • Document generation (Open Office, Documaker)

  • Task scheduler

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Technological advantages

CPIAS is a web-native application that manages and provides services over the internet. It was developed in Java for the standard J2EE environment. The integration is based on Service-Oriented Architecture (SOA) to facilitate interaction between any IT environment, taking into account the files or information to be received or imported, and batch file transfers from sales and service channels or partners, so that synchronization occurs in real time. The application is cloud-enabled.

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